Client Service Manager/Inside Sales

EdgeRock Talent

Join a winning team!

With 100 new requisitions every day EdgeRock Talent is growing and looking to hire additional Client Service Managers (Inside Sales/Business Development
Executive) to join our team.

Join a Winning Team! Interested in a future that exceeds your expectations?
At CDI Corporation/ EdgeRock Technology Partners, we are seeking talented, creative and results-driven professionals who are motivated to make a real difference. We want, and need people focused on creating and delivering the right solutions for our clients.

CDI Corporation, a market-leading Engineering and Technology Professional Services firm, has an immediate opening for a highly motivated and results oriented sales professional. CDI purchased EdgeRock in 2015.

Client Service Manager, Pre-Sales Team

Company Profile

As we continue to rise as a leader in the IT consulting industry, we are also looking for exceptional talent to join our team. We are committed to providing our clients with the best consultants in the Enterprise Applications market. Our exclusive focus within the ERP (On Prem & Cloud), Business Intelligence and Big Data space allows up to deliver exceptional results on critical projects.

EdgeRock is headquartered in Boston, MA with satellite offices in Tampa, FL and Phoenix, AZ. We are currently hiring internally across all locations.

Job Description

The Client Service Manager will be responsible for generating relationships with qualified client contacts that have a need for our service offerings and play a critical role in our overall business development strategy.

Responsibilities
* Assist in building and developing relationships with decision makers (mid-level executives, directors, CIOs, Project Managers, CTOs) through phone conversations utilizing supplied target prospect lists
* Apply product and industry specific knowledge and expertise to bring new business and technology insights to clients
* Identify project-based staffing needs at target companies as well as existing clients
* Participate actively in sales strategy meetings
* Effectively communicate via telephone in a high-volume environment
* Ensure client satisfaction through ongoing communication and feedback
Qualifications
* 1 year of sales experience preferred
* Bachelors degree preferred
* Driven by the potential to make uncapped income
* Must be able to work in a team environment and contribute as a positive piece of the EdgeRock team while maintaining a high volume of outbound phone calls
* Must have effective, enthusiastic, and well-developed presentation skills
* Need to be competitive and self-motivated
* Should have a passion for technology and how it impacts businesses
* Needs to be a results-oriented team performer with the motivation and skill to build rapport with decision makers to assist in driving the sales process to meet long and short term goals

Success is rewarded with a competitive Base Salary and uncapped variable incentives.

Success is rewarded with a competitive base salary + uncapped commissions + Sales Incentives.
Exceptional Benefits:
Health, Dental, Flexible Spending Account, Parental & Medical leave, 401k, Equity Options, Wellness Program as well as generous Health Club discounts.

Come join the CDI team and watch your future grow.
Learn more about CDI and this opportunity by responding today!
EOE Employer.

The above major ongoing responsibilities describe only the essential job functions and are not intended to be a complete list of all duties and responsibilities.
All job functions must be performed in accordance with CDI Corporate policies and procedures.

CDI Corporation is an EEO/An Affirmative Action M/F/D/V Employer.

Customer Service Specialist

What does a Best Buy Customer Service Specialist do?

The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Develops strong relationships with customers while becoming a trusted advisor and partner in assisting them in making technology more functional in their lives. Partners with other employees to ensure customers’ end-to-end needs are met and that no customer is left unserved or underserved. Utilizes all relevant sales tools to drive profitable growth and exceed department and individual goals. Helps answer questions and resolve customer issues.

Job responsibilities include:
* Flex as coverage between Checkout, Store Pickup and Customer Service as necessary Accountable for driving positive NPS results at Checkout, Store Pickup and Customer Service.
* Maintain professional communication with customers and peers while using cross-functional company resources and tools.
* Engage customers using soft skills while solving issues, providing end-to-end solutions with fast and accurate processing of transactions.
* Ensure Front of Store cleanliness and merchandising standard execution.

What are the Professional Requirements of a Best Buy Customer Service Specialist?

Basic Qualifications:
* 3 months experience actively using and learning about customer electronics
* Prior experience in a team environment requiring clear, professional and effective communication
* Prior experience with recommending products, services or solutions to others

Preferred Qualifications:
* High School Diploma or equivalent
* 3 months experience working in customer service or sales
* 3 months experience in retail stores or environments

Part-Time Sales and Service Associate

Location: 5002 Williamson Rd. NW, Roanoke, VA 24012

Hours: Scheduled for 25 hours per week

The Part-Time Sales and Service Associate
(grade 5) processes a variety of routine financial transactions including check cashing, withdraws, deposits, and loan payments. Balance cash drawer, counting currency and coin accurately. Assist customers in determining the types of account that will meet their financial needs. Opens and processes all types of deposit accounts and consumer lending needs. Cross-sells other bank services and refer customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Provides exceptional customer service.

Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities knowledge may be gained through coursework and on the job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required and/or job- specific training.

Actively learns, demonstrates, and fosters the HomeTrust corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate.

May be responsible for vault and/or ATM as branch needs demand. Fulfilling vault duties requires successful completion of vault teller test.

specific job functions :
* Serves as primary customer contact for new account opening and account maintenance requests.
* Represents Bank in providing a complete range of customer services, explains available Bank product and service features and benefits, and gathers customer information to set up new accounts and process updates or to provide maintenance on existing accounts.
* Participates in Branch and Bank sales, service and product training meetings.
* Directly sells all Bank deposit products and services, including but not limited to: Checking, Savings, Money Market and Certificates of Deposit accounts.
* Promotes and introduces other financial institution services to customers, such as: consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, travelers checks and money orders.
* Thoroughly explains and closes Consumer Loans. Refers Mortgage loans, Investment and other non-deposit Bank products and services.
* Serves as point of contact for customer problem resolution, especially on deposit product issues.
* Ensures compliance with internal controls, operational procedures and risk management policies.
* Ensures the Customer Service Representative desk is properly stocked with forms, supplies, etc.
* Reports malfunctions of Teller and new account terminals and other equipment used.
* Participates in Branch and Bank sales, service and product training meetings.
* Will be required to attend Teller training and Customer Service Training and is expected to fill both roles as needed.
* Teller Responsibilities to include:
* Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
* Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances. Place holds on accounts for uncollected funds.
* Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Enters payments into computer. Generates customer receipts.
* Responsible for checking night depository bags and recording proper information on the financial institutions forms.
* Counts, checks and packages coins and currency.
* Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary.
* Ensures that the teller station is properly stocked with forms, supplies, etc.
* Keeps all cash and negotiable items secure at all times per Bank policy and procedures.

knowledge/skills required :
* Thorough knowledge of all Bank deposit products.
* Knowledgeable and proficient in account opening and maintenance activities.
* Sales/Service skills – knowledge of bank products and services, sufficient to identify and fill customer and prospect needs, conduct sales/service dialogue with customers and prospects, and/or refer quality business.
* Stay abreast of all changes in policies and procedures related to retail and consumer lending products.
* Excellent interpersonal/verbal communications skills.
* Ability to resolve customer concerns/issues in a positive manner.
* Successful completion of in-house training programs or other approved or assigned training programs for new accounts function within one year of accepting position.
* Thorough knowledge of the paying and receiving function at HomeTrust Bank

Physical and Mental Qualifications :
* Ability to understand and use Bank policies and procedures to meet customer needs, while also ensuring operational efficiency and regulatory compliance.
* Ability to communicate in a positive and effective manner in one-on-one and in small group meetings or presentations.
* Ability to work with limited or no direct supervision.
* Sales and Service Associates must be organized, detailed, and possess an aptitude for basic math.
* Ability to think and act independently within guidelines and limitations of Bank policy and assigned personal authority.
* Ability to lift approximately 25 pounds in cash drawers, coins, and other office related equipment and materials.
* Teller duties require standing for extended periods of time throughout the day. Stools are available and can be used at the individuals discretion.

Personal traits :
* Presents a professional, business-like manner and appearance.
* Desire and ability to effectively interact with customer and prospects.
* Team and goal oriented style works cooperatively to attain branch and individual sales and service goals within Bank standards and guidelines.
* Ability/desire to gain credibility as a knowledgeable financial problem solver i.e. to sell himself/herself to customers and prospects as capable.
* Focus/desire to serve customer needs and provide excellent customer service.

job requirements :

* High school diploma or equivalent (Associates Degree preferred).
* 2 years of public contact or sales experience (financial industry experience preferred).
* Above average PC and technology skills. Ability to use applicable software and operation branch automation systems.

EOE/Protected Veterans/Individuals with Disabilities

See Job Description.

Service Technician I – located in El Reno, OK

JOB PURPOSE:
Disassemble, clean, recondition and paint service components. Assist with general labor tasks.

JOB DUTIES:
Prepare components for inspection by disassembling, resurfacing seal faces, and removing foreign material. Assist other service technicians when requested.
Service components by either grinding or sanding extruded material.
Visually inspect entire component for any and all indications of potential failure points. Participate in additional routine duties involving general housekeeping, non-standard service activities and any other service needs

REQUIRED EXPERIENCE:
High school graduate preferred

DESIRED EXPERIENCE:
fork lift driver license

EEO/AA Employer. All qualified individuals including minorities, females, veterans and individuals with disabilities are encouraged to apply.

Interview will be taking place July 17, 2017
– July 19, 2017 in Sulphur, OK.

This is a full time position located in El Reno,
OK.

Relocation is not offered for this position.

Customer Service Specialist

What does a Best Buy Customer Service Specialist do?

The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Develops strong relationships with customers while becoming a trusted advisor and partner in assisting them in making technology more functional in their lives. Partners with other employees to ensure customers’ end-to-end needs are met and that no customer is left unserved or underserved. Utilizes all relevant sales tools to drive profitable growth and exceed department and individual goals. Helps answer questions and resolve customer issues.

Job responsibilities include:
* Flex as coverage between Checkout, Store Pickup and Customer Service as necessary Accountable for driving positive NPS results at Checkout, Store Pickup and Customer Service.
* Maintain professional communication with customers and peers while using cross-functional company resources and tools.
* Engage customers using soft skills while solving issues, providing end-to-end solutions with fast and accurate processing of transactions.
* Ensure Front of Store cleanliness and merchandising standard execution.

What are the Professional Requirements of a Best Buy Customer Service Specialist?

Basic Qualifications:
* 3 months experience actively using and learning about customer electronics
* Prior experience in a team environment requiring clear, professional and effective communication
* Prior experience with recommending products, services or solutions to others

Preferred Qualifications:
* High School Diploma or equivalent
* 3 months experience working in customer service or sales
* 3 months experience in retail stores or environments

Customer Service Specialist

What does a Best Buy Customer Service Specialist do?

The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Develops strong relationships with customers while becoming a trusted advisor and partner in assisting them in making technology more functional in their lives. Partners with other employees to ensure customers’ end-to-end needs are met and that no customer is left unserved or underserved. Utilizes all relevant sales tools to drive profitable growth and exceed department and individual goals. Helps answer questions and resolve customer issues.

Job responsibilities include:
* Flex as coverage between Checkout, Store Pickup and Customer Service as necessary Accountable for driving positive NPS results at Checkout, Store Pickup and Customer Service.
* Maintain professional communication with customers and peers while using cross-functional company resources and tools.
* Engage customers using soft skills while solving issues, providing end-to-end solutions with fast and accurate processing of transactions.
* Ensure Front of Store cleanliness and merchandising standard execution.

What are the Professional Requirements of a Best Buy Customer Service Specialist?

Basic Qualifications:
* 3 months experience actively using and learning about customer electronics
* Prior experience in a team environment requiring clear, professional and effective communication
* Prior experience with recommending products, services or solutions to others

Preferred Qualifications:
* High School Diploma or equivalent
* 3 months experience working in customer service or sales
* 3 months experience in retail stores or environments

Customer Service Specialist

What does a Best Buy Customer Service Specialist do?

The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Develops strong relationships with customers while becoming a trusted advisor and partner in assisting them in making technology more functional in their lives. Partners with other employees to ensure customers’ end-to-end needs are met and that no customer is left unserved or underserved. Utilizes all relevant sales tools to drive profitable growth and exceed department and individual goals. Helps answer questions and resolve customer issues.

Job responsibilities include:
* Flex as coverage between Checkout, Store Pickup and Customer Service as necessary Accountable for driving positive NPS results at Checkout, Store Pickup and Customer Service.
* Maintain professional communication with customers and peers while using cross-functional company resources and tools.
* Engage customers using soft skills while solving issues, providing end-to-end solutions with fast and accurate processing of transactions.
* Ensure Front of Store cleanliness and merchandising standard execution.

What are the Professional Requirements of a Best Buy Customer Service Specialist?

Basic Qualifications:
* 3 months experience actively using and learning about customer electronics
* Prior experience in a team environment requiring clear, professional and effective communication
* Prior experience with recommending products, services or solutions to others

Preferred Qualifications:
* High School Diploma or equivalent
* 3 months experience working in customer service or sales
* 3 months experience in retail stores or environments

Home Insurance Customer Service Advisor

Home Insurance Customer Associate

An exciting opportunity has arisen to join a company based in Ringwood, who are looking to expand their team of experienced Home Insurance Customer Advisors. You will be required to offer an advisory service to customers to ensure the cover provided is suited to their requirements.

You will be responsible for:

* Handling new home insurance sales enquiries from quotation through to sale
* Administering policies
* Fielding enquiries via telephone, email and online chat.

You will not be targeted on sales volume, but you will be required to meet high service standards and maintain compliance at all times.

There are excellent opportunities for progression within this rapidly growing business. You will need to possess excellent rapport and communication skills to succeed.

Essential:

* A minimum of 1 years home insurance, either customer service or sales related
* High level of confidence in speaking to customers
* Clear written and verbal communication skills

If you are a highly customer focused insurance professional looking to progress your career, then please get in contact with Katie at Wild Recruitment in the Poole office

Customer Service Agent

We believe that true excellence is only delivered by people with the knowledge, tools and passion to set standards rather than chase them. Do you catch yourself searching the sky when you hear an airplane flying overhead? Embrace your passion for aviation and let your career take off with Menzies Aviation. As a leading global provider of Passenger Services, Ramp Handling, Cargo Handling, Technical Support and Fuelling services, we provide a range of career opportunities. View our video to see how members of our leadership team started their careers with Menzies Aviation https://youtu.be/O-EYcIUrOks
View our Customer Services Agent video here: https://youtu.be/BZpbmlbdAtk
As a member of our customer services team you will be assisting passengers and their property to arrive safely at their destinations. Since you will be in a public facing role and because we want to ensure that you always look your very best when interacting with our customers, you will be issued with a company uniform. You will be expected to always wear your uniform and to keep it neat and clean.
You will be responsible for assisting our passengers at ticket counters to ensure they are properly checked in as well as their luggage. You will also assist in the gate area where passengers’ documents need to be verified prior to boarding their aircraft. Other responsibilities in the gate area include making announcements, checking baggage, and assigning seats.
You may be required to drive and operate small specialized commercial vehicles at times and as such you will require a valid driver’s license with a clear driving record.
You will need to be able to perform simple mathematical functions such as adding, subtracting, multiplying, and dividing as you will need to interpret aircraft weight and balance loading instructions, hazardous material, identification labels, aircraft loading manifests, and baggage and cargo routing tags. You and your team will be required to maintain a safe and secure work environment, in accordance with local health, safety, and security policies and procedures.
We cross-train our employees so you may be expected to work in other areas of the operation. While previous experience may be beneficial, it is not required as we provide classroom and on the job training to ensure you are fully trained for your new position prior to starting.
Requirements To be part of our high performing team, you will need to be at least 18 years of age, be able to speak, read and write in English proficiently and have authorization to work in the US. Computer skills are required as you will be using computer based systems to perform your primary job duties.
All airport staff working airside must be badged by the relevant airport authority. In order to obtain an airport identification badge with a customs seal, you will need to pass all FBI and other background checks.
We take the safety of our staff, customers and passengers seriously and as such, you will have to be willing to submit and pass a drug and physical abilities test. You will be handling passenger’s luggage which will require you to lift and move up to 70lbs.
The job is primarily done indoors but at times you will be required to work outdoors. A flexible schedule is needed due to the ever changing airline schedules.
Apply now to join the Menzies team – a team that delivers excellence from touchdown to take-off

Customer Service Specialist

What does a Best Buy Customer Service Specialist do?

The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Develops strong relationships with customers while becoming a trusted advisor and partner in assisting them in making technology more functional in their lives. Partners with other employees to ensure customers’ end-to-end needs are met and that no customer is left unserved or underserved. Utilizes all relevant sales tools to drive profitable growth and exceed department and individual goals. Helps answer questions and resolve customer issues.

Job responsibilities include:
* Flex as coverage between Checkout, Store Pickup and Customer Service as necessary Accountable for driving positive NPS results at Checkout, Store Pickup and Customer Service.
* Maintain professional communication with customers and peers while using cross-functional company resources and tools.
* Engage customers using soft skills while solving issues, providing end-to-end solutions with fast and accurate processing of transactions.
* Ensure Front of Store cleanliness and merchandising standard execution.

What are the Professional Requirements of a Best Buy Customer Service Specialist?

Basic Qualifications:
* 3 months experience actively using and learning about customer electronics
* Prior experience in a team environment requiring clear, professional and effective communication
* Prior experience with recommending products, services or solutions to others

Preferred Qualifications:
* High School Diploma or equivalent
* 3 months experience working in customer service or sales
* 3 months experience in retail stores or environments