business and financial operations

Geek Squad Cadet Best Buy Dallas, Store #58

What does a Geek Squad Cadet do?
Do all things technology fire you up? Can you swap a motherboard or hook up a home theater system blindfolded? Does the thought of installing an LCD in an SUV, and getting paid for it, make you salivate? If you answered yes to any of these questions, congratulations, your dream career might be waiting for you at Geek Squad.

Geek Squad Agents travel to clients home to perform delivery and basic installation of home theater/satellite/multi-room audio, computer, and major appliance products, providing technical advice and assistance to clients. Installation ranges from basic audio/video connectivity to assisting other agents in fishing wires through walls for advanced home theater installations. Geek Squad Cadets typically ride along with agents for two-person installations but may ride alone on simpler jobs. All installation and computer repair service must meet the highest standards set forth by the Geek Squad while assuring a professional and safe working environment. Agents are expected to ask lifestyle questions while in the home, suggesting additional products and services to enhance the clients experience. Agents must have strong customer service skills to act as a company representative in the clients home and to act as a consultant in the store.

60% of your time you will:
* Travel with agents and assist them on-site at client location.
* Test products and solutions to ensure customer satisfaction
* Orders, receives and transports parts for appliance diagnosis or parts installation.
* Promptly complete all administrative and/or work order related tasks.

30% of your time you will:
* Travels via company-owned vehicle to worksite to complete delivery/install/ repair
* Consult with customer to ensure expectations match their needs/wants.
* Use Geek Squad solution selling model to diagnose and recommend appropriate product, service and content solutions.
* Communicate and educate customers on the proper and optimal use and care of their new products and solutions.

10% of your time you will:
* Maintain skills required to perform basic consumer electronic integration and appliance work.
* Actively seek opportunities to increase skills through training and on-the-job opportunities to leverage them.

What are the Professional Requirements of a Geek Squad Cadet?
Basic Requirements:
* High school diploma or equivalent
* 3 months experience in consumer electronics and/or appliance delivery, integration, network and/or repair
* 3 months job related experience with in-home customer contact
* 21 years of age or more
* Current valid driver’s license and a clear driving record
* Lift or maneuver 75 pounds with or without reasonable accommodation and team lift up to 150 pounds

Preferred Requirements:
* 6 months retail experience
* 2 year associate degree or higher
* Low-voltage license
* Trade License
* 1 year of professional trade experience

management

Best Buy Sales Consultant – Digital Imaging

What does a Best Buy Sales Consultant in Digital Imaging do?

At Best Buy our mission is to leverage the unique talents and passions of our employees to inspire, delight, and enrich the lives our customers through technology and all its possibilities. If you have a passion and curiosity for what is possible and enjoy people, we invite you to join us on this mission.

Best Buy Sales Consultants excel at selling products and services, working closely with other members of the sales team. They accumulate the appropriate knowledge and expertise through continuous learning and self-development. Then, armed with the right tools and knowledge, they create ease and add value to the Best Buy shopping experience, ensuring customers end-to-end needs are met. As a trusted advisor and partner, Best Buy Sales Consultants deliver unique customer value by developing strong relationships with customers, bringing them a little closer to family and friends by helping them close the gaps with technology.

Youre a techno learner who enjoys working with people–employees and customers! Sales Consultants must not only know latest products–digital cameras and imaging, mobile devices, laptops, tablets–but stay ahead of the curve by frequently exploring and learning about new products and solutions.
80% of your time you will:
* Engage customers using selling skills to build complex, connected solutions in a fast-paced, dynamic environment where customers feel supported and leave delighted.
* Inspire customers by showing them whats possible with technology.

20% of your time you will:
* Use innovative training tools to stay current, confident and complete, driving profitable growth and achieving individual and department goals.
* Accumulate and apply the appropriate knowledge and expertise through continuous learning and self-development, enabling you to provide an excellent customer shopping experience.
* Maintain your departments merchandising and readiness to serve customers.
* Back up the sales team for phone and store pickup.
* Perform other duties as assigned.

What are the Professional Requirements of a Best Buy Sales Consultant?
Basic Qualifications
* 3 months experience actively using and learning about customer electronics
* Prior experience in a team environment requiring clear, professional and effective communication
* Prior experience with recommending products, services or solutions to others

Preferred Qualifications
* High School Diploma or equivalent
* 3 months experience working in customer service, sales or retail
* 3 months experience working with department specific products

business and financial operations

Best Buy Verizon Expert

What does a Best Buy Verizon Expert do?

At Best Buy we deliver expert service at unbeatable prices all in a fun, high-energy, play-to-win environment that is unlike any other. The Verizon Expert is responsible for creating a world-class shopping experience for our customers while meeting their technology needs with Verizon products and services. The Verizon Expert must build quality relationships with retail consumers and provide them with relevant and memorable Verizon product demonstrations. The Verizon Expert provides full-service and solutions support to customers in the Verizon Experience. The Verizon Expert is responsible for delivering profitability by achieving revenue, margin, solutions and operational targets. They also work closely with other employees to demonstrate, promote and sell Verizon products and services within the Mobile Phone department.
A Best Buy Verizon Expert:
* Acts as a trusted subject matter expert, brand advocate and product champion for Verizon products and services.
* Actively engages customers using selling skills to increase sales of Verizon products and services in the designated Verizon Experience and, secondarily, in the Mobile Phone department.
* Takes complex technology and service plans and makes it simple for customers and other employees to understand.
* Fields questions about product features and explains benefits to consumers in a way that is engaging and promotes excitement in acquiring and using these products and services.
* They are patient, genuine and helpful while assisting customers in finding the right products and services.
* Demonstrates for each customer how finding the right products and services can enrich their lives.
* Works closely with the rest of the Mobile team to appropriately direct customers to other team members who can provide service to meet their specific needs.

What are the professional requirements for a Best Buy Verizon Expert?
Basic Requirements:
* High School Diploma or equivalent
* 3 months experience in sales, customer service or retail
* 6 months experience actively using or selling wireless services, handset or accessories

Preferred Requirements:
* 6 months experience actively using or learning about Verizon products
* 1 year sales experience
* 1 year working with consumer electronics products and/or services

business and financial operations

Best Buy Mobile Sales Consultant

What does a Best Buy Mobile Sales Consultant do?

Best Buy Mobile Sales Consultants excel at selling products and services and work closely with other sales team members. They accumulate the appropriate knowledge and expertise through continuous learning and self-development. Armed with the right tools and knowledge, they create ease and add value to the Best Buy Mobile experience; ensuring customers end-to-end needs are met. As a trusted advisor and partner, Best Buy Mobile Sales Consultants develop strong relationships with customers and bring them a little closer to family and friends by helping them close the gaps with technology.

The Best Buy Mobile Sales Consultant engages customers by utilizing selling skills to build the right solutions for our customers. They will sell a broad range of mobile products and services using a proven structured approach while at the same time developing in-depth knowledge of the latest mobile technology.
Job responsibilities include:
* Provide personalized service and exceptional expertise for customers.
* Takes complex technology and service plans and makes it simple for customers and other employees to understand.
* Fields questions about product features and explains benefits to consumers in a way that is engaging and promotes excitement in acquiring and using these products and services.
* They are patient, genuine and helpful while assisting customers in finding the right products and services.
* Demonstrates for each customer how finding the right products and services can enrich their lives

What are the Professional Requirements of a Best Buy Mobile Sales Consultant?
Basic Qualifications
* 3 months experience actively using and learning about customer electronics
* Prior experience in a team environment requiring clear, professional and effective communication
* Prior experience with recommending products, services or solutions to others

Preferred Qualifications
* High School Diploma or equivalent
* 3 months experience working in customer service, sales or retail
* 3 months experience working with department specific products

business and financial operations

Best Buy – Sprint Expert

What does a Best Buy Sprint Mobile Expert do?

The Sprint Mobile Expert is responsible for delivering an end-to-end Sprint Experience across all aspects of the Sprint ecosystem. This role will achieve sales targets in units, revenue, margin, and solutions and ensures that no customers are ever left unserved or underserved, providing velocity, full-service, and solutions support to customers. The Sprint Mobile Expert must be able to build quality relationships with retail consumers, while providing them with relevant and memorable product demonstrations. They are Sprint and Best Buy certified in taking complex technology and making it simple for clients to understand and see unique value. When not actively working with a customer, the Sprint Mobile Expert will be responsible for building relationships, coaching and training with their store and surrounding stores, sharing their vast knowledge of the Sprint ecosystem with sales consultants throughout the store.

Job responsibilities include:
* Engage customers using selling skills to complete sales, drive profitable growth and achieve their Sprint/individual goals with a focus on providing sales support in the department.
* Use innovative customer engagement and creative sales techniques to increase sales of Sprint Ecosystem products throughout the store.
* Able to take complex technology and experiences and make it simple for customers and other employees.
* Field questions about product features and explains benefits to consumers to engage and excite them by showing how the right products can enrich their lives.
* Maintain a high level of product knowledge within new technology, mobile product, advanced experience zone product and across the Sprint ecosystem.
* Support Sprint sales readiness to service customers throughout the day; primarily ensuring Sprint display maintenance and verifying in-store product assortment/pricing.
* Communicate general maintenance needs to Merchandise Team who will have primary responsibility daily for merchandise standards and clean/bright.
* Act as trusted subject matter expert, brand advocate, and product champion for Sprint product assortment.
* Coach store employees to elevate knowledge of offerings and improve confidence in selling Sprint solutions to customers.
* Direct interaction and constant feedback on new and existing product, and customer engagement through calls and in person with Sprint partner and market teams.
* Provide weekly insights and experiences, performance of the Sprint Experience, promotions, and sales best practices.
* Interact with other Sprint Experts across the U.S. on best practices.

What are the Professional Requirements of a Best Buy Sprint Mobile Expert?

Basic Qualifications
* 3 months of experience in sales, customer service or retail
* 6 months experience selling wireless services, handsets or accessories

Preferred Qualifications
* 1 year of sales experience
* 1 year of experience working with consumer electronics

business and financial operations

Best Buy Mobile Sales Consultant

What does a Best Buy Mobile Sales Consultant do?

Best Buy Mobile Sales Consultants excel at selling products and services and work closely with other sales team members. They accumulate the appropriate knowledge and expertise through continuous learning and self-development. Armed with the right tools and knowledge, they create ease and add value to the Best Buy Mobile experience; ensuring customers end-to-end needs are met. As a trusted advisor and partner, Best Buy Mobile Sales Consultants develop strong relationships with customers and bring them a little closer to family and friends by helping them close the gaps with technology.

The Best Buy Mobile Sales Consultant engages customers by utilizing selling skills to build the right solutions for our customers. They will sell a broad range of mobile products and services using a proven structured approach while at the same time developing in-depth knowledge of the latest mobile technology.
Job responsibilities include:
* Provide personalized service and exceptional expertise for customers.
* Takes complex technology and service plans and makes it simple for customers and other employees to understand.
* Fields questions about product features and explains benefits to consumers in a way that is engaging and promotes excitement in acquiring and using these products and services.
* They are patient, genuine and helpful while assisting customers in finding the right products and services.
* Demonstrates for each customer how finding the right products and services can enrich their lives

What are the Professional Requirements of a Best Buy Mobile Sales Consultant?
Basic Qualifications
* 3 months experience actively using and learning about customer electronics
* Prior experience in a team environment requiring clear, professional and effective communication
* Prior experience with recommending products, services or solutions to others

Preferred Qualifications
* High School Diploma or equivalent
* 3 months experience working in customer service, sales or retail
* 3 months experience working with department specific products

management

Best Buy Mobile Sales Consultant

What does a Best Buy Mobile Sales Consultant do?
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Best Buy Sales Consultants excel at selling products and services, working closely with other members of the sales team. They accumulate the appropriate knowledge and expertise through continuous learning and self development. Then, armed with the right tools and knowledge, they create ease and add value to the Best Buy Mobile experience, ensuring customers end-to-end needs are met. As a trusted advisor and partner, Best Buy Mobile Sales Consultants develop strong relationships with customers and bring them a little closer to family and friends by helping them close the gaps with technology.

The Best Buy Sales Consultant in Mobile Wireless engages customers utilizing selling skills to build connected solutions while maintaining a balance of high velocity and high service. Theyll sell a broad range of mobile products and services using a proven structured approach while at the same time developing in-depth knowledge of the latest mobile technology.

100% of your time you will:
* Provide personalized service and exceptional expertise for customers.
* Handle all aspects of the sale including: customer contracts and warranties, customer payments, cash and credit card/check transactions.
* Develop, maintain and communicate strong, up-to-date knowledge of wireless products, accessories, pricing plans and service features.

What are the Professional Requirements of a Best Buy Mobile Sales Consultant?
Basic Requirements:
* 6 months of retail or customer service experience
* 18 years of age or more

management

Best Buy Sales Consultant –Home Theater, Magnolia Home Theater

What does a Best Buy Sales Consultant in Magnolia Home Theater do?
At Best Buy our mission is to leverage the unique talents and passions of our employees to inspire, delight, and enrich the lives our customers through technology and all its possibilities. If you have a passion and curiosity for what is possible and enjoy people, we invite you to join us on this mission.

Best Buy Sales Consultants excel at selling products and services, working closely with other members of the sales team. They accumulate the appropriate knowledge and expertise through continuous learning and self development. Then, armed with the right tools and knowledge, they create ease and add value to the Best Buy shopping experience, ensuring customers end-to-end needs are met. As a trusted advisor and partner, Best Buy Sales Consultants deliver unique customer value by developing strong relationships with customers, bringing them a little closer to family and friends by helping them close the gaps with technology.

Would you like to dream up a theatrical experience for others to enjoy? Make those dreams a reality as a Sales Consultant in our Home Business Group.
80% of your time you will:
* Engage customers using selling skills to build complex, connected solutions in a fast-paced, dynamic environment where customers feel supported and leave delighted.
* Inspire customers by showing them whats possible with technology.
* Accumulate and apply the appropriate knowledge and expertise through continuous learning and self-development, enabling you to provide an excellent customer shopping experience.

20% of your time you will:
* Use innovative training tools to stay current, confident and complete, driving profitable growth and achieving individual and department goals.
* Maintain your departments merchandising and readiness to serve customers.
* Back up the sales team for phone and store pickup.
* Perform other duties as assigned.

What are the Professional Requirements of a Best Buy Sales Consultant?
Basic Qualifications
* 3 months experience actively using and learning about consumer electronics
* Prior experience in a team environment requiring clear, professional and effective communication
* Prior experience with recommending products, services or solutions to others

Preferred Qualifications
* High School Diploma or equivalent
* 3 months experience working in customer service, sales or retail
* 3 months experience working with department specific products

business and financial operations

Best Buy – Sprint Expert

What does a Best Buy Sprint Mobile Expert do?

The Sprint Mobile Expert is responsible for delivering an end-to-end Sprint Experience across all aspects of the Sprint ecosystem. This role will achieve sales targets in units, revenue, margin, and solutions and ensures that no customers are ever left unserved or underserved, providing velocity, full-service, and solutions support to customers. The Sprint Mobile Expert must be able to build quality relationships with retail consumers, while providing them with relevant and memorable product demonstrations. They are Sprint and Best Buy certified in taking complex technology and making it simple for clients to understand and see unique value. When not actively working with a customer, the Sprint Mobile Expert will be responsible for building relationships, coaching and training with their store and surrounding stores, sharing their vast knowledge of the Sprint ecosystem with sales consultants throughout the store.

Job responsibilities include:
* Engage customers using selling skills to complete sales, drive profitable growth and achieve their Sprint/individual goals with a focus on providing sales support in the department.
* Use innovative customer engagement and creative sales techniques to increase sales of Sprint Ecosystem products throughout the store.
* Able to take complex technology and experiences and make it simple for customers and other employees.
* Field questions about product features and explains benefits to consumers to engage and excite them by showing how the right products can enrich their lives.
* Maintain a high level of product knowledge within new technology, mobile product, advanced experience zone product and across the Sprint ecosystem.
* Support Sprint sales readiness to service customers throughout the day; primarily ensuring Sprint display maintenance and verifying in-store product assortment/pricing.
* Communicate general maintenance needs to Merchandise Team who will have primary responsibility daily for merchandise standards and clean/bright.
* Act as trusted subject matter expert, brand advocate, and product champion for Sprint product assortment.
* Coach store employees to elevate knowledge of offerings and improve confidence in selling Sprint solutions to customers.
* Direct interaction and constant feedback on new and existing product, and customer engagement through calls and in person with Sprint partner and market teams.
* Provide weekly insights and experiences, performance of the Sprint Experience, promotions, and sales best practices.
* Interact with other Sprint Experts across the U.S. on best practices.

What are the Professional Requirements of a Best Buy Sprint Mobile Expert?

Basic Qualifications
* 3 months of experience in sales, customer service or retail
* 6 months experience selling wireless services, handsets or accessories

Preferred Qualifications
* 1 year of sales experience
* 1 year of experience working with consumer electronics

management

Best Buy Sales Consultant – Computing and DI

What does a Best Buy Sales Consultant Computing and DI do?
At Best Buy our mission is to leverage the unique talents and passions of our employees to inspire, delight, and enrich the lives our customers through technology and all its possibilities. If you have a passion and curiosity for what is possible and enjoy people, we invite you to join us on this mission.

Best Buy Sales Consultants excel at selling products and services, working closely with other members of the sales team. They accumulate the appropriate knowledge and expertise through continuous learning and self development. Then, armed with the right tools and knowledge, they create ease and add value to the Best Buy shopping experience, ensuring customers end-to-end needs are met. As a trusted advisor and partner, Best Buy Sales Consultants deliver unique customer value by developing strong relationships with customers, bringing them a little closer to family and friends by helping them close the gaps with technology.

Youre a techno learner who enjoys working with people–employees and customers! Sales Consultants must not only know latest products–mobile devices, laptops, tablets–but stay ahead of the curve by frequently exploring and learning about new products and solutions.

80% of your time you will:
* Engage customers using selling skills to build complex, connected solutions in a fast-paced, dynamic environment where customers feel supported and leave delighted.
* Inspire customers by showing them whats possible with technology.

20% of your time you will:
* Use innovative training tools to stay current, confident and complete, driving profitable growth and achieving individual and department goals.
* Accumulate and apply the appropriate knowledge and expertise through continuous learning and self-development, enabling you to provide an excellent customer shopping experience.
* Maintain your departments merchandising and readiness to serve customers. Back up the sales team for phone and store pickup.
* Perform other duties as assigned.

What are the Professional Requirements of a Best Buy Sales Consultant?
Basic Requirements:
* 3 months experience actively using and learning about customer electronics
* Prior experience in a team environment requiring clear, professional and effective communication
* Prior experience with recommending products, services or solutions to others

Preferred Requirements:
* High school diploma or equivalent
* 3 months experience working in customer service, sales or retail
* 3 months experience working with department specific products