Geek Squad Consultation Agent

What does a Geek Squad Consultation Agent do?
Do all things technology fire you up? Can you swap a motherboard or hook up a home theater system blindfolded? Does the thought of installing an LCD in an SUV, and getting paid for it, make you salivate? If you answered yes to any of these questions, congratulations, your dream career might be waiting for you at Geek Squad. We invite you to join our illustrious ranks.

A Geek Squad Consultation Agent is a brand ambassador for both the Geek Squad and Best Buy brands. As the solutions expert, the Consultation Agent manages the Geek Squad check-in and check-out experience for customers and helps them find the complete solution that works for them. They coach the sales team, building trust and explaining services and technology to help meet all customer needs. Their knowledge of services, technology and business group strategies in partnership with the sales team ensures no customer is ever left unserved or underserved.

70% of your time you will:
* Engage customers using selling skills to provide solutions aligning with their definition of fix.

30% of your time you will:
* Work with the sales team, explaining services and technology to help them achieve business goals.
* Perform other duties as assigned.

What are the Professional Requirements of a Geek Squad Consultation Agent?

Basic Requirements:
* 3-6 months working experience

Preferred Requirements:
* High School diploma or equivalent
* Associate degree in general electronics or computer repair
* 1+ years retail or customer service experience
* 1+ years experience diagnosing or repairing PCs or consumer electronics

Full Time Wireless Territory Agent – North East Atlanta, GA

Are you passionate and excited about technology? Are you a storyteller that likes to explain the benefits of your product and how it can benefit peoples lives? We are seeking energetic, driven individuals to proudly represent BDSmktg and our clients brand products at retail. Our employees are important partners with our clients; they deliver exceptional results and work to enhance our clients retail performance each day.

The primary role of the Wireless Territory Agent – Market Development Manager will be to act as an extension of the brand and sales team.
This individual will personify the brands mission statement / motto, possess key brand personality traits and excitement that will resonate with Retail Sales Associates.
Wireless Territory Agents are passionate and excited by technology and how it benefits peoples lives.
They will also be a natural narrator, able to explain how specs and technology translate to simple consumer benefits.

REQUIREMENTS TO BE CONSIDERED:
* College degree in communications, marketing, or training & development preferred
* Minimum of 1-3 years of Retail, Marketing or Agency experience ~ field representative experience helpful, but not mandatory
* Minimum of 1-3 years of experience in the area of training and communications
* Previous wireless background
* Strong presentation and communication skills
* Must be proficient in MS Excel, Word, Outlook, and Power Point applications
* Ability to travel with in assigned territory

ESSENTIAL FUNCTIONS:
* Build brand loyalty and creditability with retail sales associates ~ Be the Brand Champion
* Brand advocacy to increase retail sales associates rate of recommendation
* Engage retail sales associates and create excitement
* Conduct instore retail associate trainings, associate and consumer demonstrations and attend events
* Provide high-level product sales training on features, competitive advantages and functions
* Report intelligence in regards to the program and marketing environment strategically for each tactic

* As voice and ears, excellent communication and immediate escalation is a must
* Travel within market and approved out-of-scope assignments as needed

* Merchandising services to deliver POS, collateral and products to carrier locations along with compliance verification and competitive details
* Mystery shop to obtain retail/carrier associate and manage phone recommendations, product knowledge assessment, comments and concerns as well as consumer relations and in-store observations of the brand and the competition

* Establish and build retailer relationships on behalf of the client
* Engage customers during high traffic times at select demo day events to drive sales of brand products
* Expectations not limited to
+ Facilitate informal, formal and large scale trainings to retail associates and managers
+ Attend and assist with out-of-market trainings, events, etc
+ Gather in-market and out-of-market intelligence ~ assigned brand and competitive
* Ensure merchandising compliance and increased presence in-store
* Monitor POP / POS to ensure it is current and placed according to planogram
* Key Metrics:
+ Increase sales associate knowledge and recommendation rate of brand products
+ Increase product sales of selected products
* Increase and facilitate in-store sales in key market locations

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to:
* Regularly sit, stand, walk, bend over, grasp, talk and/or hear, and drive
* Occasionally carrying and lifting office supplies up to 10 lbs.
* Occasionally travel via flight or other modes of transportation
* Continuous hand/eye coordination and fine manipulation

WHAT TO EXPECT DURING THE RECRUITING PROCESS:
* Apply online for this opportunity to be considered
* Participate in a phone interview with a superstar recruiter
* If qualified, you will be moved along in the process and interview with a hiring manager
* If hired, a passing background check and drug screen is required as well as a motor vehicle check
* Copy of Valid Drivers license

BDS Marketing, LLC. (BDS) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at-will employer.

BDSmktg, a top-ranked Best Places to Work, is the marketing agency that delivers sales. With retail as our specialty, BDS is an innovator in the areas of Market Development, Training, Assisted Sales, Brand Shops, Merchandising, Break Fix, Installations and Remodels and Resets. Our high-performance teams generate sell-through for clients in a wide range of categories including: Retailers, Consumer Electronics, Mobility, Appliances, Apparel, CPG and more. BDS is based in Irvine, Calif. and has been operating with excellence since 1984.

Customer Service Agent

We believe that true excellence is only delivered by people with the knowledge, tools and passion to set standards rather than chase them. Do you catch yourself searching the sky when you hear an airplane flying overhead? Embrace your passion for aviation and let your career take off with Menzies Aviation. As a leading global provider of Passenger Services, Ramp Handling, Cargo Handling, Technical Support and Fuelling services, we provide a range of career opportunities. View our video to see how members of our leadership team started their careers with Menzies Aviation https://youtu.be/O-EYcIUrOks
View our Customer Services Agent video here: https://youtu.be/BZpbmlbdAtk
As a member of our customer services team you will be assisting passengers and their property to arrive safely at their destinations. Since you will be in a public facing role and because we want to ensure that you always look your very best when interacting with our customers, you will be issued with a company uniform. You will be expected to always wear your uniform and to keep it neat and clean.
You will be responsible for assisting our passengers at ticket counters to ensure they are properly checked in as well as their luggage. You will also assist in the gate area where passengers’ documents need to be verified prior to boarding their aircraft. Other responsibilities in the gate area include making announcements, checking baggage, and assigning seats.
You may be required to drive and operate small specialized commercial vehicles at times and as such you will require a valid driver’s license with a clear driving record.
You will need to be able to perform simple mathematical functions such as adding, subtracting, multiplying, and dividing as you will need to interpret aircraft weight and balance loading instructions, hazardous material, identification labels, aircraft loading manifests, and baggage and cargo routing tags. You and your team will be required to maintain a safe and secure work environment, in accordance with local health, safety, and security policies and procedures.
We cross-train our employees so you may be expected to work in other areas of the operation. While previous experience may be beneficial, it is not required as we provide classroom and on the job training to ensure you are fully trained for your new position prior to starting.
Requirements To be part of our high performing team, you will need to be at least 18 years of age, be able to speak, read and write in English proficiently and have authorization to work in the US. Computer skills are required as you will be using computer based systems to perform your primary job duties.
All airport staff working airside must be badged by the relevant airport authority. In order to obtain an airport identification badge with a customs seal, you will need to pass all FBI and other background checks.
We take the safety of our staff, customers and passengers seriously and as such, you will have to be willing to submit and pass a drug and physical abilities test. You will be handling passenger’s luggage which will require you to lift and move up to 70lbs.
The job is primarily done indoors but at times you will be required to work outdoors. A flexible schedule is needed due to the ever changing airline schedules.
Apply now to join the Menzies team – a team that delivers excellence from touchdown to take-off

Ramp Agent

We believe that true excellence is only delivered by people with the knowledge, tools and passion to set standards rather than chase them. Do you catch yourself searching the sky when you hear an airplane flying overhead? Embrace your passion for aviation and let your career take off with Menzies Aviation. As a leading global provider of Passenger Services, Ramp Handling, Cargo Handling, Technical Support and Fuelling services, we provide a range of career opportunities. View our video to see how members of our leadership team started their careers with Menzies Aviation https://youtu.be/O-EYcIUrOks
View our Ramp Agent video here: https://youtu.be/I2DClpoDtcI
As a member of our ramp team you will be assisting passengers and their property to arrive safely at their destinations. You will work within a team to load and unload luggage, freight and cargo on and off commercial aircraft. You will be driving and operating small specialized commercial vehicles at times and as such you will require a valid driver’s license with a clear driving record.
You will need to be able to perform simple mathematical functions such as adding, subtracting, multiplying, and dividing as you will need to interpret aircraft weight and balance loading instructions, hazardous material, identification labels, aircraft loading manifests, and baggage and cargo routing tags. You and your team will be required to maintain a safe and secure work environment, in accordance with local health, safety, and security policies and procedures.
We cross-train our employees so you may be expected to work in other areas of the operation. While previous experience may be beneficial, it is not required as we provide classroom and on the job training to ensure you are fully trained for your new position prior to starting.
Requirements To be part of our high performing team, you will need to be at least 18 years of age, be able to speak, read and write in English proficiently and have authorization to work in the US.
All airport staff working airside must be badged by the relevant airport authority. In order to obtain an airport identification badge with a customs seal, you will need to pass all FBI and other background checks.
We take the safety of our staff, customers and passengers seriously and as such, you will have to be willing to submit and pass a drug and physical abilities test. The job is a physical job and requires lifting up to 70lbs continuously, pushing, pulling, bending, stretching and frequent kneeling.
The job is primarily is done outdoors which will require you to work in all weather conditions. A flexible schedule is needed due to the ever changing airline schedules.
Apply now to join the Menzies team – a team that delivers excellence from touchdown to take-off

Geek Squad Senior Agent – Repair Services

What does a Geek Squad Senior Agent do?

The Geek Squad Senior Agent is an expert in the fulfillment of Geek Squad services and is responsible for training and coaching agents to repair and service in accordance with Geek Squad’s high standards and Best Buy’s Customer promise. The Geek Squad Senior Agent leads a team of Geek Squad Agents in the Precinct, as well as acting as a role model in performing Client and store repairs and services, inspiring a world class Client experience and providing motivation that enables exceptional business results. This leader is a brand ambassador for Geek Squad and Best Buy.

Job Responsibillities Include:
* Assists Geek Squad Manager or independently assigns staff for client assistance, diagnosis, repair/service, and follow up.
* Utilize employee and Client feedback, scorecards and financial results to review the business. Works with leader(s) to build and implement business support plans to better capitalize on business opportunities.
* Provide on-going coaching, training and acts as consultant to Precinct Agents and other store personnel as needed to achieve goals and high standards of customer service inclusive of scope of work for In Home Services.
* Work to prevent returns and exchanges by testing units that come back and educating customers on product usage.
* Performs product maintenance, repairs and technology services as necessary while working direclty with clients.

What are the Professional Requirements of a Best Buy Sales Consultant?

Basic Qualifications:
* 1 year experience in diagnosing and repairing PCs or consumer electronics
* 1 year Customer Service experience
* 1 year Leadership experience inclusive of coaching, training, and recognition.

Preferred Qualifications:
* 6 months using an inventory management system

Geek Squad Consultation Agent

What does a Geek Squad Consultation Agent do?
Do all things technology fire you up? Can you swap a motherboard or hook up a home theater system blindfolded? Does the thought of installing an LCD in an SUV, and getting paid for it, make you salivate? If you answered yes to any of these questions, congratulations, your dream career might be waiting for you at Geek Squad. We invite you to join our illustrious ranks.

A Geek Squad Consultation Agent is a brand ambassador for both the Geek Squad and Best Buy brands. As the solutions expert, the Consultation Agent manages the Geek Squad check-in and check-out experience for customers and helps them find the complete solution that works for them. They coach the sales team, building trust and explaining services and technology to help meet all customer needs. Their knowledge of services, technology and business group strategies in partnership with the sales team ensures no customer is ever left unserved or underserved.

70% of your time you will:
* Engage customers using selling skills to provide solutions aligning with their definition of fix.

30% of your time you will:
* Work with the sales team, explaining services and technology to help them achieve business goals.
* Perform other duties as assigned.

What are the Professional Requirements of a Geek Squad Consultation Agent?

Basic Requirements:
* 3-6 months working experience

Preferred Requirements:
* High School diploma or equivalent
* Associate degree in general electronics or computer repair
* 1+ years retail or customer service experience
* 1+ years experience diagnosing or repairing PCs or consumer electronics

Geek Squad Consultation Agent

What does a Geek Squad Consultation Agent do?
Do all things technology fire you up? Can you swap a motherboard or hook up a home theater system blindfolded? Does the thought of installing an LCD in an SUV, and getting paid for it, make you salivate? If you answered yes to any of these questions, congratulations, your dream career might be waiting for you at Geek Squad. We invite you to join our illustrious ranks.

A Geek Squad Consultation Agent is a brand ambassador for both the Geek Squad and Best Buy brands. As the solutions expert, the Consultation Agent manages the Geek Squad check-in and check-out experience for customers and helps them find the complete solution that works for them. They coach the sales team, building trust and explaining services and technology to help meet all customer needs. Their knowledge of services, technology and business group strategies in partnership with the sales team ensures no customer is ever left unserved or underserved.

70% of your time you will:
* Engage customers using selling skills to provide solutions aligning with their definition of fix.

30% of your time you will:
* Work with the sales team, explaining services and technology to help them achieve business goals.
* Perform other duties as assigned.

What are the Professional Requirements of a Geek Squad Consultation Agent?

Basic Requirements:
* 3-6 months working experience

Preferred Requirements:
* High School diploma or equivalent
* Associate degree in general electronics or computer repair
* 1+ years retail or customer service experience
* 1+ years experience diagnosing or repairing PCs or consumer electronics

Geek Squad Agent – Cincinnati, Ohio 494

What does a Geek Squad Agent do?
Do all things technology fire you up? Can you swap a motherboard or hook up a home theater system blindfolded? Does the thought of installing an LCD in an SUV, and getting paid for it, make you salivate? If you answered yes to any of these questions, congratulations, your dream career might be waiting for you at Geek Squad.

Geek Squad Agents travel to clients home to perform delivery and basic installation of home theater/satellite/multi-room audio and computer products, provide technical advice and assistance to clients. Installation ranges from basic audio/video connectivity to assisting other agents in fishing wires through walls for advanced home theater installations. Geek Squad Agents may ride with other agents for two-person installations but ride alone on simpler jobs. All installation and computer repair service must meet the highest standards set forth by the Geek Squad while assuring a professional and safe working environment. Agents are expected to ask lifestyle questions while in the home, suggesting additional products and services to enhance the clients experience. Agents must have strong customer service skills to act as a company representative in the clients home and to act as a consultant in the store.

70% of your time you will:
* Consult with customer to ensure expectations match their needs/wants.
* Travel via company vehicle to customers home, performing basic delivery, setup, network and/or repair of consumer electronic products.
* Consistently deliver on the promise of Do it right, do it swiftly, and keep the customer informed.

30% of your time you will:
* Maintain skills required to perform basic consumer electronic integration work.
* Maintain skills required for specialization in computing.
* Actively seek opportunities to increase and leverage skills.

What are the Professional Requirements of a Geek Squad Agent?
Basic Requirements:
* High school diploma or equivalent
* 3 months experience in consumer electronics delivery, integration, network and/or repair
* 3 months job related experience with in-home customer contact
* 21 years of age or more
* Current valid driver’s license and a clear driving record
* Lift or maneuver 75 lb. with or without reasonable accommodation and team lift up to 150 lb.

Preferred Requirements:
* 6 months retail experience
* 2 year associate degree or higher
* Low-voltage license
* Trade License
* 1 year professional trade experience

Geek Squad Agent (Manhattan Beach)

What does a Geek Squad Agent do?
Do all things technology fire you up? Can you swap a motherboard or hook up a home theater system blindfolded? Does the thought of installing an LCD in an SUV, and getting paid for it, make you salivate? If you answered yes to any of these questions, congratulations, your dream career might be waiting for you at Geek Squad.

Geek Squad Agents travel to clients home to perform delivery and basic installation of home theater/satellite/multi-room audio and computer products, provide technical advice and assistance to clients. Installation ranges from basic audio/video connectivity to assisting other agents in fishing wires through walls for advanced home theater installations. Geek Squad Agents may ride with other agents for two-person installations but ride alone on simpler jobs. All installation and computer repair service must meet the highest standards set forth by the Geek Squad while assuring a professional and safe working environment. Agents are expected to ask lifestyle questions while in the home, suggesting additional products and services to enhance the clients experience. Agents must have strong customer service skills to act as a company representative in the clients home and to act as a consultant in the store.

70% of your time you will:
* Consult with customer to ensure expectations match their needs/wants.
* Travel via company vehicle to customers home, performing basic delivery, setup, network and/or repair of consumer electronic products.
* Consistently deliver on the promise of Do it right, do it swiftly, and keep the customer informed.

30% of your time you will:
* Maintain skills required to perform basic consumer electronic integration work.
* Maintain skills required for specialization in computing.
* Actively seek opportunities to increase and leverage skills.

What are the Professional Requirements of a Geek Squad Agent?
Basic Requirements:
* High school diploma or equivalent
* 3 months experience in consumer electronics delivery, integration, network and/or repair
* 3 months job related experience with in-home customer contact
* 21 years of age or more
* Current valid driver’s license and a clear driving record
* Lift or maneuver 75 lb. with or without reasonable accommodation and team lift up to 150 lb.

Preferred Requirements:
* 6 months retail experience
* 2 year associate degree or higher
* Low-voltage license
* Trade License
* 1 year professional trade experience

Part Time Wireless Territory Agent – Temporary – North Detroit, MI

Are you passionate and excited about technology? Are you a storyteller that likes to explain the benefits of your product and how it can benefit peoples lives? We are seeking energetic, driven individuals to proudly represent BDSmktg and our clients brand products at retail. Our employees are important partners with our clients; they deliver exceptional results and work to enhance our clients retail performance each day.

The primary role of the Wireless
Territory
Agent – Market Development Manager will be to act as an extension of the brand and sales team.
This individual will personify the brands mission statement / motto, possess key brand personality traits and excitement that will resonate with Retail Sales Associates.
Wireless
Territory
Agents are passionate and excited by technology and how it benefits peoples lives.
They will also be a natural narrator, able to explain how specs and technology translate to simple consumer benefits.

REQUIREMENTS TO BE CONSIDERED:
* High school diploma or equivalent required
* Market knowledge –
Familiar with and passionate about tech/mobile space
* Retail sales or showroom experience and a fan of Android OS
* Genuine with an approachable and transparent demeanor
* Ability to actively engage people
* Dependable and trustworthy with a make it happen attitude
* Easy going and able to ebb and flow with the business
* Clear understanding and in-depth knowledge of the product portfolio and clients primary objectives
* Thoughtful and reflective listener, actively pursues customer solutions
* Highly proactive, energetic and flexible; able to multitask in a fast-paced environment
* Ability to recall large amounts of information quickly
* Dynamic speaker, comfortable dealing and presenting to large groups of people
* Embody well-honed social skills, to include strong listening, oral and written communication skills
* Well-groomed in appearance, be extremely organized and feel comfortable in a position with significant responsibility
* As the voice and ears of the field, excellent communication and proper immediate escalation is a must
* Mystery shop opportunities to obtain retail/carrier recommendations, product knowledge assessments, comments and concerns, as well as consumer relations and in-store observations of the brand and the competition

ESSENTIAL FUNCTIONS:
* Provide high-level product sales training on features, competitive advantages, and conduct product demonstrations to retail sales associates and consumers
* Act as the brand advocate to increase retail sales associates rate of brand recommendation and sales of product portfolio
* Be an expert on products, experiences and wireless while demonstrating brand experiences in alignment with carrier initiatives
* Engage customers during high traffic times within retail locations at demo day events to drive sales of the brands products
* Deliver POS, collateral and products to retail locations along with merchandising compliance verification and competitive insights
* Monitor POP / POS to ensure it is current and placed according to plan-o-gram
* Answer questions about the brand and product with confidence and ease
* Promote brand in an appealing manner to current and prospective customers
* Travel within market and to approved out-of-territory assignments as required

* Report market and competitive intelligence to program leadership and provide feedback on key initiatives

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to:
* Regularly sit, stand, walk, bend over, grasp, talk and/or hear, and drive
* Occasionally carrying and lifting office supplies up to 10 lbs.
* Occasionally travel via flight or other modes of transportation
* Continuous hand/eye coordination and fine manipulation

WHAT TO EXPECT DURING THE RECRUITING PROCESS:
* Apply online for this opportunity to be considered
* Participate in a phone interview with a superstar recruiter
* If qualified, you will be moved along in the process and interview with a hiring manager
* If hired, a passing background check and drug screen is required as well as a motor vehicle check
* Copy of Valid Drivers license

BDS Marketing, LLC. (BDS) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at-will employer.

BDSmktg is your trusted retail marketing partner. With over 30 years of experience guiding customers through the buying journey, we are experts at powering sales for the worlds top brands. BDS offers our clients three fully integrated core solutions that drive brand demand and sell-through: Brand Advocacy, Retail Readiness, and Retail Environments. We craft custom solutions from our suite of 18 services, and our specialized teams ensure your brand is ready for each new selling season. Founded in 1984, BDS Marketing, Inc. is headquartered in Irvine, Calif. with a regional office in Heath, Ohio. For more information, visit http://www.BDSmktg.com.