Sr Financial Analyst, AP Project Manager

The purpose of this role is to provide business expertise for accounts payables, functional knowledge of the purchase to pay cycle, and serve as a liaison to internal and external business partners including 3rd party vendors. Support system implementations, business and/or system process changes and project support of supply chain initiatives. This role is responsible for mitigating risk related to SOX requirements and key controls, performing forecast and trend analysis, identifying root cause issues and/or opportunities to drive processing efficiencies. This person must have a strong understanding of complex AP systems such as Oracle, SAP and Retek, cross functional processes and how they impact workflow and financials across business teams. This person must have strong leadership and customer focus skills and the ability to work cross-functionally with all levels of internal business partners and external customers.

Systems
Gain system / functional expertise and act as a single point of contact for system implementations requiring the support of Accounts Payables leadership.
Partner with functional areas to identify and document business and system requirements, process flows, policies and procedures.
Participate in the development, testing and roll out of systems to our business partners and assist with on the job training and documentation, i.e. Oracle, SAP, Retek, Outsourcing Partners.

Business Processes
Lead development and implementation of processes on behalf of Merchandise Payables to support initiatives within the Enterprise as well as 3rd party vendors.
Partner with the business to identify capabilities, document process flows, maintain key controls and support the conversion of processes or implementation of new solutions within Best Buy.

Project Support
Identify process improvements and support project efforts needed to drive efficiencies within Accounts Payables.
Collaborate with department leaders to develop and implement strategies to improve business and system processes.
Use project / change management, benchmarking and cost/benefit analysis to support project and process redesign recommendations, i.e. Vendor Portal enhancements, Wipro initiatives, etc.

Risk Management
Responsible for working with department leaders and key business partners in risk identification and analysis.
Ensure SOX requirements are met and key controls are in place for the purchase to pay cycle.
Complete quarterly SOX review.

Relationship Management
Build and maintain relationships with internal and external business partners and customers.
Resolve or escalate project issues and conflicts. Communicate with the leadership teams and sponsors regarding on going progress.

Position Impact:
* Successful implementation of new systems, business and/or system process changes, and supply chain initiatives will minimize business disruption and maximize business performance.
* SOX review activities directly impact Best Buy’s objective to have no disclosable events, which could have material adverse effects on public perception and share values.
* Proper analysis of project benefits and business justification for projects assigned.
* Collaboration with internal and external business partners to resolve escalated and/or root cause issues, drive business results and build relationships that support Supply Chain, Retail Operations, Outsourcing Partners and our Vendor community.

Requirements:
* 3 or more years of Accounting and AP or other accounting operation experience

Preferences:
* Bachelors degree
* 2 or more years of project management experience
* 2 or more years of project/business analyst experience (e.g., system implementations, system maintenance, business process design, user testing)
* 2 or more years of demonstrated systems aptitude/ability to learn complex processes and systems quickly.
* PMP or an MBA

Inbound Sales Representative- Richfield, MN

Employees in Enterprise Customer Care (ECC) are experts at making peoples day.

When customers feel welcome, understood, appreciated and helped, that is a good day at Best Buy. Team members in ECC are constantly delivering the industrys best and most responsive customer service & sales experience. When you join our team, you will have the unique opportunity to speak with hundreds of customers each week, learn everything there is to know about our amazing company and share your insights to improve our business. If that sounds like your kind of fun, you will fit right in.

Role Summary:
Our Best Buy Sales Representatives deliver an excellent customer experience through their shopping journey. They use their relationship, listening, search, and multi-tasking skills to enable an exceptional customer experience through complete sales and support solutions. They have the ability to let their personality and excitement for the brand shine to the customer in a positive manner.

As an Inbound Sales Representative, you will:
* Be a member of a fun, high-performing team that takes pride in providing inspiring, genuine and helpful service to our customers
* Use your own technology expertise and customer service genius to work directly with customers over the phone and/or chat
* Provide impartial, knowledgeable advice in recommending products and service solutions to ensure customers end-to-end needs are met
* Continuously build product and process knowledge using internal training courses and our knowledge management tool
* Use your critical thinking and creative problem-solving skills to create strong and lasting customer relationships with Best Buy Co., Inc.
* Effect change and influence best practices to create a better experience for both customers and employees

In this position, you will have the opportunity to positively influence our customers shopping experience and will be measured on the quality of those interactions and customer feedback. Productivity and sales metrics will also be an important component of your expectations.

Basic Qualifications:
* Proficiency in Microsoft Office software and knowledge management programs
* Exceptional verbal and written communication skills
* Detail oriented and demonstrated ability to multi-task
* At least 1 year of previous Retail, Sales, and/or Customer Service experience
* Ability to work a flexible schedule including evenings, weekends, and holidays
* High School Diploma or equivalent

Preferred Qualifications:
* 6 or more months of Retail, Sales, and/or Customer Service experience within consumer electronics industry
* 1+ years of experience in a contact center

Accounting Analyst

The Accounting Analyst will provide controllership support for Services within Best Buy’s Geek Squad portfolio.
This role will provide reporting and analysis of monthly results, along with identifying and documenting business risks and opportunities. This role is also responsible for supporting month-end close through calculation of reserves, reconciliation of key accounts and performing and reviewing journal entries.

The Accounting Analyst will also be responsible to support certain projects (accounting and finance system development and integration, and new business initiatives related to the business units), and required to support financial and accounting process improvement and reporting enhancements.

Basic Qualifications:
* 1+ years experience in Accounting or related Finance role with a Bachelors degree or 3+ years of the same experience without a Bachelors degree
* 1+ years’ experience generating and preparing financial reports
* Advanced level experience using Excel (i.e. pivot table, vlookup)

Preferred Qualifications:
* Experience with issue resolution in an accounting role
* Access, Oracle, Essbase, Hyperion experience
* CPA, CMA, or MBA strongly preferred
* Demonstrated strong ability to be effective in adapting/navigating new workflow organization
* Demonstrated ability to work independently
* Public Accounting or Fortune 100 accounting/finance experience

Sr. Product Manager – Digital Advertising

Best Buy is one of the largest multi-channel consumer electronics retailers in the world with technology at its center. Best Buy may be known best known as a big-box consumer electronics brick and mortar retailer but it also runs a thriving digital business which attracts tens of millions of customers to its website and app every month.

Best Buy is seeking an experienced product manager to work on digital advertising solutions that benefit our clients and our customers alike. As product manager youll be tasked with diversifying our advertising offering, creating solutions that attract new advertisers, streamlining and automating systems, providing data and metrics that demonstrate value, optimizing ads and campaigns and achieving aggressive revenue goals. Youll work directly with development teams utilizing a variety of ad, web and app technologies to realize these objectives.

The product manager will focus on defining ad products and features and working with a wide variety of stakeholders and team members to deliver and iterate on these products. This position will be responsible for digital advertising on both the web and in apps and work closely with Best Buys Digital Media Network team also based in Minneapolis. The product manager will also be responsible for creating and prioritizing a roadmap, considering business requirements, customer experience and the client value proposition.

The ideal candidate should:
Have a strong empathy for the customer and client and the ability to translate that into a superior customer experience.
Be an excellent communicator with both technical and non-technical individuals.
Be data-driven and work effectively in an agile environment.
Demonstrate strong project management skills and the ability to track roadmap items and deliver on schedule.
Think and act both strategically and tactically.
Be detail-oriented, self-motivated and follow-through on projects
Ability to work within a highly-matrixed organization
Have a deep understanding of digital advertising, related technologies and how advertising works within a retail and ecommerce organization.

Basic Qualifications:
At least 4 years Product Management of digital based products, preferably in an ecommerce organization
At least 7 years experience at a fast paced consumer products, or technology company with experience in web, software, or product delivery industries
At least 2 years of experience in Digital Advertising

Preferred Qualifications:

Ecommerce experience.
Familiarity with technical aspects of digital advertising
Knowledge of user experience trends and digital consumer behaviors
Ability to articulate clear and concise requirements for new products and new features
Ability to prioritize new feature launches based on competitive analysis, industry trends, emerging technologies, company vision and express that as a ROI.
Passionate and knowledgeable about new and emerging internet-based media and its technology
MBA

Best Buy is driven by strong values that foster an extraordinary culture of engagement, collaboration and innovation. Best Buy employees enjoy a comprehensive rewards package that includes competitive base salary, bonus potential, an excellent offering of health and wellness programs and an outstanding employee discount program.