atlanta · other

Replenishment Analyst, Product Order Management

Summary:
There are three main functions to the replenishment analyst role, Co-Managed Inventory, Order Fulfillment, and Customer Service. Each function and percentage of time will differ and be unique by customer.

Co-managed Inventory
Collaborate with customer buyers or replenishment management to set systemic replenishment parameters, conduct analysis to create appropriate orders and make adjustments for any fulfillment issues.
Understand customers replenishment performance metrics and perform work to meet or exceed metrics.
Provide the customer with daily/weekly/monthly replenishment performance reports.
Customer orders could span multiple Coca-Cola operating companies and supply chain systems.

Order Fulfillment
Work with Coca-Cola Bottling Partners product supply system to ensure orders are fulfilled within the appropriate supply chain process and system (SAP, BASIS, etc.).
Provide direction to production facilities in resolving product shortages and procedural issues to meet CCBSS on time and in full goals.
Report on order shortages, daily/weekly/monthly inventory levels.
Tracks reoccurring out of stock issues and provide resolution.
Provide ad-hoc reporting (outside of normal reporting) to upper management as it relates to volume and performance.
Works with sales and forecasting center of excellence as it pertains to future increases or decreases in demand due to new items, promotions, discontinuations, customer or Coca-Cola supply chain disruptions.
Provide direction to Accounts Receivable teams in resolving invoicing issues.

Customer Service
Provides single point of contact for customers. Responsible for receiving phone calls and emails from customers or internal stakeholders and entering them into the customer service databases (Online Tracker). Customer issues and resolutions must be captured and documented correctly.
Responsible for working with appropriate CCNA and Bottler stakeholders in Sales, Product Supply and Procurement to resolve issues and provide resolution to customers.
Understand performance metrics and improve quality, speed, and capabilities to meet or exceed goals.
Reports monthly customer service scorecard both internally to supply chain management and externally to customers.

Essential job duties and skills:

Analytical skills, understanding of replenishment concepts (Co-Managed).
Strong customer service, process management, problem solving, issue resolution, communication, and presentation skills.
Building collaborative relationships with Peers, Product Supply Systems operational staff, Sales teams and Customers.
Knowledge of Coca-Cola Brands, Product Supply Systems, Order Management, and Customer Services processes and systems.
Sense of urgency, detail oriented, and able to provide clear and thorough documentation.
Must be able to operate independently with minimal daily supervision.
Systems used: SAP, RetailLink, Online Tracker, Analytical tools in Excel, Softphone, SharePoint Knowledge Management
Required Qualifications:
Minimum Required: Associates Degree or Equivalent Work Experience
Minimum of 2 years of experience with logistics and supply chain principles.
Experience in replenishment and inventory management as it relates to product flow.
Individual is required to utilize SAP, and other order management systems, Microsoft Office, and Customer systems to efficiently manage orders.
Bachelor degree
4 plus years of experience with production and/or finished goods planning in Coca-Cola or similar manufacturing and distribution company.
Proficiency in SAP

Preferred Qualifications:

Bachelor degree
4 plus years of experience with production and/or finished goods planning in Coca-Cola or similar manufacturing and distribution company.
Proficiency in SAP

atlanta · transportation and material moving

Manager, Orders and Logistics, Consumer Products

Georgia-Pacific
Who is Georgia-Pacific?Watch to find out!

Manager/Sr. Manager, Orders and Logistics, Consumer Products

We are looking for a Manager of Orders and Logistics for the Consumer Products team in Atlanta, GA, skilled in process and operations optimization, internal collaboration, talent development, and project management.
The position will work closely with the divisions Customer Service Managers, Logistics, and Transportation teams.

A Day In The Life Typically Includes:
* Owns the productivity metrics and responsiveness of the order management department.
Develops internal relationships with the CS teams, including developing order management strategies and leading discussions to drive process improvement.
Create an environment where employees maximize value for the customer and the business.
* Directly manage three Team Leads each with six-to-ten direct reports, focused on the order replenishment process for the customers.
Provide coaching and career development leadership to direct reports and the team.
* Develop and manage metrics that drive team to continuous improvement of our processes to meet agreed-upon service levels; manage at the appropriate cost to Georgia Pacific.
* Lead and challenge others in the application of MBM® economic thinking.
* Drive innovation and change in the organization to challenge the current processes and practices to enable creative destruction where it can drive the most value.
Find ways to eliminate waste in our processes and supply chain.
* Lead the collaboration with other functional teams within and outside of the Consumer organization.

What Will You Need?
Basic Qualifications:
* Three years of supervisory experience
* Ten years of Customer Service/logistics/supply chain experience
* Bachelors degree or higher
* Proficiency with Microsoft Office® Suite

What Will Put You Ahead?
Preferred Qualifications:
* SAP R/3 Experience
* Experience managing a large scale, time-sensitive customer service department (e.g. call center)
* Experience developing dashboards and reporting for KPIs

Knowledge Skills Abilities:
* Customer Focus
* Critical thinking and analytical skills
* Able to drive change
* Effective communication and negotiation skills
* Project management
* Employee development
* Organization and time management skills

Want to learn more about Georgia-Pacific?

Salary and benefits commensurate with experience.
We are an equal opportunity employer. Minority/Female/Disabled/Veteran
Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.

This employer uses E-Verify. Please visit the following website for additional information: http://www.kochcareers.com/doc/Everify.pdf

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atlanta · business and financial operations

Project Manager – Retail Payments Office (RPO)

Position Summary:

The Retail Payments Office (RPO) Enterprise Services and Strategic Planning team is looking for a project manager with strategic planning, project management an analytical experience. With appropriate oversight, initiates, manages, and leads multiple projects and initiatives at the Division, District, and/or System level to achieve major business strategies and direction. Directly and/or indirectly supervises and guides project members, technical and analytical support staff to accomplish objectives. Provides expertise in business processes and/or RPO systems. Responsible for development of project plans and execution of project deliverables. Responsible for devising and/or modifying and ensuring implementation of associated operating procedures. Ensures leadership and other constituents are informed of project progress, findings, and deployment plans.

Key Responsibilities:
* Coordinate strategic planning processes including maintenance of RPO strategic plan, coordination of strategic planning exercises and monitoring of environmental factors impacting the RPO.
* Coordinate completion of the RPO’s business plan and annual product office assessment processes.
* Assist in coordination of governance review of Operating Circular changes.
* Create, maintain and produce reporting on strategic initiatives.
* Lead and/or participate in projects supporting strategic planning.
* Provide support to the Federal Reserve Systems’ Triennial Payment Study on behalf of the RPO.
* Establish and maintain an advanced level of expertise in retail payments and strategic planning.

Education:
* Bachelor’s Degree or 4 years equivalent experience; Bachelor’s Degree preferred

Experience:
* Five to eight years experience in data analysis, risk management, control assessment, business continuity or a combination.

Knowledge Area/Technical Skills/Certifications and Licenses:
* Strong knowledge of payments/financial services industry
* Strong analytical skills
* Strong verbal and written skills
* Strong organizational and time management skills
* Strong team building skills
* Basic knowledge of technology platforms
* Knowledge of Microsoft Office applications
* PMP certification (preferred)

Individual Competencies:
* Demonstrates Self-Awareness
* Problem Solving
* Action-Oriented
* Collaborates
* Communicates Effectively

T h is is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments).

The Federal Reserve Bank of Atlanta is an equal opportunity employer.

atlanta · business and financial operations

Sr Business Analyst/ Lead Business Analyst – Retail Payments Office

Please note: This position can be located in Minneapolis, MN, Atlanta, GA , Kansas City, MO or remote work from home .

Position Summary:

Under minimal supervision, provides a broad range of services and activities that align analytical support with business initiatives and strategic goals. May lead internal improvement efforts and implementation plans of moderate complexity; may either directly or indirectly lead small- to medium- size teams in these efforts. Leads the coordination of the information flow among business lines to achieve desired outcomes.

Key Responsibilities:
* Conducts a broad range of activities, and possess a comprehensive understanding of core business functions within the department. Demonstrates strong initiative, innovative thinking skills, and the ability to analyze details and adopt a big picture view. Demonstrates advanced problem-solving skills and can analyze moderately complex data sets and problems with appropriate logic and fact finding to identify areas of improvement in support of an overall strategy. Analytical assignments typically vary and may include preparing recurring reports, budget monitoring and analysis, customer services reports and other department analytical needs.
* Identifies irregularities or issues in work activities before major problems appear; performs intermediate level research and analysis and develops sound recommendations. Leads the effort to resolve issues/problems of moderate to complex scope, in which analysis of situations or data require a review of a variety of factors. Exercises sound judgment within defined procedures and practices. Organizes data and information in a manner that effectively communicates issues and underlying cause/effect relationships.
* Works on moderate to complex issues where analysis of situations and data requires an in-depth evaluation of factors; normally receives little instruction on day-to-day work and general instructions on new assignments. Identifies the more critical activities and adjust priorities, as needed. May serve as a mentor to less-experienced staff for guidance on new projects or assignments. May lead high-performing teams, projects, or implementation plans for small- to medium-sized teams focused on meeting organizational objectives. Some exposure to District or System-level committees.
* Strong teamwork and customer service orientation; applies knowledge of and experience with team products, services and customers to efficiently and effectively document existing workflows and create new processes. Draws on experience to resolve moderately complex issues. Adheres to team guidelines and fulfills own responsibilities to accomplish team and personal goals. Demonstrates flexibility to make adjustments as needed. Engages with team, all levels of management, and other stakeholders to collect feedback and input and complete work activities.
* Where applicable, provides support for production systems, such as: maintaining daily processes, identifying problems, proposing alternatives, providing business application releases and customer testing, and implementing solutions.
* Possesses strong business acumen and strong oral and written communication skills. Produces written products that are clear, concise and in a tone and format befitting the message, audience and objective of the writer. Verbally expresses thoughts and opinions to others in a clear and concise manner. May lead or assist in presentation or facilitation of effective training sessions/project updates/general communication to all levels of staff, management and senior management.

Education:
* Bachelor’s Degree or 4 years equivalent experience; Bachelor’s Degree preferred

Experience:
* Five to Eight years preferred

Knowledge Area/Technical Skills/Certifications and Licenses:
* Accounting, Customer Service, Project Management, MIS
* Department Knowledge (processes, procedures, operations, etc.)
* Demonstration of Advanced Proficiency Skills in Excel, Access, Word and PowerPoint

Job Skills & Qualifications:
* Knowledge of the various tools utilized for requesting credentials across various platforms within the FRB
* Ability to multi-task and prioritize assignments
* Excellent organization skills and demonstrated ability to handle multiple electronic, manual, and ad hoc assignments simultaneously
* Effective verbal and written communications with all levels of staff and management
* Ability to research and trouble shoot access/permissions issues and provide solutions
* Work under tight deadlines
* Familiarity with Checks and ACH workflow and access requirements
* SAFR Certified; Proficiency in applying System Data Classifications appropriately
* Excellent follow-up skills to manage tasks and encourage timely responses from staff and management
* Proficient in MS Office Suite (Word, Excel, Access, SharePoint/FedShare, etc.)
* Ability to identify and implement process improvements

Individual Competencies:
* Demonstrates Self-Awareness
* Problem Solving
* Action-Oriented
* Collaborates
* Communicates Effectively

T h is is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments).

The Federal Reserve Bank of Atlanta is an equal opportunity employer.