Geek Squad Cadet Best Buy Dallas, Store #58

What does a Geek Squad Cadet do?
Do all things technology fire you up? Can you swap a motherboard or hook up a home theater system blindfolded? Does the thought of installing an LCD in an SUV, and getting paid for it, make you salivate? If you answered yes to any of these questions, congratulations, your dream career might be waiting for you at Geek Squad.

Geek Squad Agents travel to clients home to perform delivery and basic installation of home theater/satellite/multi-room audio, computer, and major appliance products, providing technical advice and assistance to clients. Installation ranges from basic audio/video connectivity to assisting other agents in fishing wires through walls for advanced home theater installations. Geek Squad Cadets typically ride along with agents for two-person installations but may ride alone on simpler jobs. All installation and computer repair service must meet the highest standards set forth by the Geek Squad while assuring a professional and safe working environment. Agents are expected to ask lifestyle questions while in the home, suggesting additional products and services to enhance the clients experience. Agents must have strong customer service skills to act as a company representative in the clients home and to act as a consultant in the store.

60% of your time you will:
* Travel with agents and assist them on-site at client location.
* Test products and solutions to ensure customer satisfaction
* Orders, receives and transports parts for appliance diagnosis or parts installation.
* Promptly complete all administrative and/or work order related tasks.

30% of your time you will:
* Travels via company-owned vehicle to worksite to complete delivery/install/ repair
* Consult with customer to ensure expectations match their needs/wants.
* Use Geek Squad solution selling model to diagnose and recommend appropriate product, service and content solutions.
* Communicate and educate customers on the proper and optimal use and care of their new products and solutions.

10% of your time you will:
* Maintain skills required to perform basic consumer electronic integration and appliance work.
* Actively seek opportunities to increase skills through training and on-the-job opportunities to leverage them.

What are the Professional Requirements of a Geek Squad Cadet?
Basic Requirements:
* High school diploma or equivalent
* 3 months experience in consumer electronics and/or appliance delivery, integration, network and/or repair
* 3 months job related experience with in-home customer contact
* 21 years of age or more
* Current valid driver’s license and a clear driving record
* Lift or maneuver 75 pounds with or without reasonable accommodation and team lift up to 150 pounds

Preferred Requirements:
* 6 months retail experience
* 2 year associate degree or higher
* Low-voltage license
* Trade License
* 1 year of professional trade experience

Technician/Agent. Geek Squad Advance Repair

Our Agents quickly and accurately diagnose client technology issues using specialty software and make solution-based recommendations to our clients in a timely fashion. This is a highly-coveted technology role that is perfect for geeks who thrive on both customer interaction and heads down troubleshooting. Geek Squad Advanced Repair Agents are highly regarded members of the team who are on a mission to rescue clients’ software and hardware before time runs out.

Key Accountabilities:
* Perform diagnostics and navigate requested and recommended repairs in a timely fashion
* Phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices
* Partner with other team members to ensure proper documentation of client requests
* Support Geek Squad efforts to protect the world, one device at a time

Basic Qualifications:
* 6+ months experience diagnosing, troubleshooting, or repairing technology products
* Experience actively using and learning about consumer electronics
* Strong ability to prioritize and multi-task in a fast-paced environment
* Ability to work a flexible schedule inclusive of holidays, nights and weekends

Geek Squad Consultation Agent

What does a Geek Squad Consultation Agent do?
Do all things technology fire you up? Can you swap a motherboard or hook up a home theater system blindfolded? Does the thought of installing an LCD in an SUV, and getting paid for it, make you salivate? If you answered yes to any of these questions, congratulations, your dream career might be waiting for you at Geek Squad. We invite you to join our illustrious ranks.

A Geek Squad Consultation Agent is a brand ambassador for both the Geek Squad and Best Buy brands. As the solutions expert, the Consultation Agent manages the Geek Squad check-in and check-out experience for customers and helps them find the complete solution that works for them. They coach the sales team, building trust and explaining services and technology to help meet all customer needs. Their knowledge of services, technology and business group strategies in partnership with the sales team ensures no customer is ever left unserved or underserved.

70% of your time you will:
* Engage customers using selling skills to provide solutions aligning with their definition of fix.

30% of your time you will:
* Work with the sales team, explaining services and technology to help them achieve business goals.
* Perform other duties as assigned.

What are the Professional Requirements of a Geek Squad Consultation Agent?

Basic Requirements:
* 3-6 months working experience

Preferred Requirements:
* High School diploma or equivalent
* Associate degree in general electronics or computer repair
* 1+ years retail or customer service experience
* 1+ years experience diagnosing or repairing PCs or consumer electronics

Geek Squad Senior Agent – Repair Services

What does a Geek Squad Senior Agent do?

The Geek Squad Senior Agent is an expert in the fulfillment of Geek Squad services and is responsible for training and coaching agents to repair and service in accordance with Geek Squad’s high standards and Best Buy’s Customer promise. The Geek Squad Senior Agent leads a team of Geek Squad Agents in the Precinct, as well as acting as a role model in performing Client and store repairs and services, inspiring a world class Client experience and providing motivation that enables exceptional business results. This leader is a brand ambassador for Geek Squad and Best Buy.

Job Responsibillities Include:
* Assists Geek Squad Manager or independently assigns staff for client assistance, diagnosis, repair/service, and follow up.
* Utilize employee and Client feedback, scorecards and financial results to review the business. Works with leader(s) to build and implement business support plans to better capitalize on business opportunities.
* Provide on-going coaching, training and acts as consultant to Precinct Agents and other store personnel as needed to achieve goals and high standards of customer service inclusive of scope of work for In Home Services.
* Work to prevent returns and exchanges by testing units that come back and educating customers on product usage.
* Performs product maintenance, repairs and technology services as necessary while working direclty with clients.

What are the Professional Requirements of a Best Buy Sales Consultant?

Basic Qualifications:
* 1 year experience in diagnosing and repairing PCs or consumer electronics
* 1 year Customer Service experience
* 1 year Leadership experience inclusive of coaching, training, and recognition.

Preferred Qualifications:
* 6 months using an inventory management system

Geek Squad Consultation Agent

What does a Geek Squad Consultation Agent do?
Do all things technology fire you up? Can you swap a motherboard or hook up a home theater system blindfolded? Does the thought of installing an LCD in an SUV, and getting paid for it, make you salivate? If you answered yes to any of these questions, congratulations, your dream career might be waiting for you at Geek Squad. We invite you to join our illustrious ranks.

A Geek Squad Consultation Agent is a brand ambassador for both the Geek Squad and Best Buy brands. As the solutions expert, the Consultation Agent manages the Geek Squad check-in and check-out experience for customers and helps them find the complete solution that works for them. They coach the sales team, building trust and explaining services and technology to help meet all customer needs. Their knowledge of services, technology and business group strategies in partnership with the sales team ensures no customer is ever left unserved or underserved.

70% of your time you will:
* Engage customers using selling skills to provide solutions aligning with their definition of fix.

30% of your time you will:
* Work with the sales team, explaining services and technology to help them achieve business goals.
* Perform other duties as assigned.

What are the Professional Requirements of a Geek Squad Consultation Agent?

Basic Requirements:
* 3-6 months working experience

Preferred Requirements:
* High School diploma or equivalent
* Associate degree in general electronics or computer repair
* 1+ years retail or customer service experience
* 1+ years experience diagnosing or repairing PCs or consumer electronics

Geek Squad Consultation Agent

What does a Geek Squad Consultation Agent do?
Do all things technology fire you up? Can you swap a motherboard or hook up a home theater system blindfolded? Does the thought of installing an LCD in an SUV, and getting paid for it, make you salivate? If you answered yes to any of these questions, congratulations, your dream career might be waiting for you at Geek Squad. We invite you to join our illustrious ranks.

A Geek Squad Consultation Agent is a brand ambassador for both the Geek Squad and Best Buy brands. As the solutions expert, the Consultation Agent manages the Geek Squad check-in and check-out experience for customers and helps them find the complete solution that works for them. They coach the sales team, building trust and explaining services and technology to help meet all customer needs. Their knowledge of services, technology and business group strategies in partnership with the sales team ensures no customer is ever left unserved or underserved.

70% of your time you will:
* Engage customers using selling skills to provide solutions aligning with their definition of fix.

30% of your time you will:
* Work with the sales team, explaining services and technology to help them achieve business goals.
* Perform other duties as assigned.

What are the Professional Requirements of a Geek Squad Consultation Agent?

Basic Requirements:
* 3-6 months working experience

Preferred Requirements:
* High School diploma or equivalent
* Associate degree in general electronics or computer repair
* 1+ years retail or customer service experience
* 1+ years experience diagnosing or repairing PCs or consumer electronics

Geek Squad Agent – Cincinnati, Ohio 494

What does a Geek Squad Agent do?
Do all things technology fire you up? Can you swap a motherboard or hook up a home theater system blindfolded? Does the thought of installing an LCD in an SUV, and getting paid for it, make you salivate? If you answered yes to any of these questions, congratulations, your dream career might be waiting for you at Geek Squad.

Geek Squad Agents travel to clients home to perform delivery and basic installation of home theater/satellite/multi-room audio and computer products, provide technical advice and assistance to clients. Installation ranges from basic audio/video connectivity to assisting other agents in fishing wires through walls for advanced home theater installations. Geek Squad Agents may ride with other agents for two-person installations but ride alone on simpler jobs. All installation and computer repair service must meet the highest standards set forth by the Geek Squad while assuring a professional and safe working environment. Agents are expected to ask lifestyle questions while in the home, suggesting additional products and services to enhance the clients experience. Agents must have strong customer service skills to act as a company representative in the clients home and to act as a consultant in the store.

70% of your time you will:
* Consult with customer to ensure expectations match their needs/wants.
* Travel via company vehicle to customers home, performing basic delivery, setup, network and/or repair of consumer electronic products.
* Consistently deliver on the promise of Do it right, do it swiftly, and keep the customer informed.

30% of your time you will:
* Maintain skills required to perform basic consumer electronic integration work.
* Maintain skills required for specialization in computing.
* Actively seek opportunities to increase and leverage skills.

What are the Professional Requirements of a Geek Squad Agent?
Basic Requirements:
* High school diploma or equivalent
* 3 months experience in consumer electronics delivery, integration, network and/or repair
* 3 months job related experience with in-home customer contact
* 21 years of age or more
* Current valid driver’s license and a clear driving record
* Lift or maneuver 75 lb. with or without reasonable accommodation and team lift up to 150 lb.

Preferred Requirements:
* 6 months retail experience
* 2 year associate degree or higher
* Low-voltage license
* Trade License
* 1 year professional trade experience

Geek Squad Agent (Manhattan Beach)

What does a Geek Squad Agent do?
Do all things technology fire you up? Can you swap a motherboard or hook up a home theater system blindfolded? Does the thought of installing an LCD in an SUV, and getting paid for it, make you salivate? If you answered yes to any of these questions, congratulations, your dream career might be waiting for you at Geek Squad.

Geek Squad Agents travel to clients home to perform delivery and basic installation of home theater/satellite/multi-room audio and computer products, provide technical advice and assistance to clients. Installation ranges from basic audio/video connectivity to assisting other agents in fishing wires through walls for advanced home theater installations. Geek Squad Agents may ride with other agents for two-person installations but ride alone on simpler jobs. All installation and computer repair service must meet the highest standards set forth by the Geek Squad while assuring a professional and safe working environment. Agents are expected to ask lifestyle questions while in the home, suggesting additional products and services to enhance the clients experience. Agents must have strong customer service skills to act as a company representative in the clients home and to act as a consultant in the store.

70% of your time you will:
* Consult with customer to ensure expectations match their needs/wants.
* Travel via company vehicle to customers home, performing basic delivery, setup, network and/or repair of consumer electronic products.
* Consistently deliver on the promise of Do it right, do it swiftly, and keep the customer informed.

30% of your time you will:
* Maintain skills required to perform basic consumer electronic integration work.
* Maintain skills required for specialization in computing.
* Actively seek opportunities to increase and leverage skills.

What are the Professional Requirements of a Geek Squad Agent?
Basic Requirements:
* High school diploma or equivalent
* 3 months experience in consumer electronics delivery, integration, network and/or repair
* 3 months job related experience with in-home customer contact
* 21 years of age or more
* Current valid driver’s license and a clear driving record
* Lift or maneuver 75 lb. with or without reasonable accommodation and team lift up to 150 lb.

Preferred Requirements:
* 6 months retail experience
* 2 year associate degree or higher
* Low-voltage license
* Trade License
* 1 year professional trade experience

Helper, Geek Squad Home Delivery (Non DOT) #341 Scranton

What does a Best Buy DOT Home Delivery Helper do?

Best Buy Home Delivery Driver Helpers assist with the delivery and install of products to clients homes. They follow established schedules and procedures for home delivery of major appliances, TVs and other large consumer electronic products. As a delivery driver helper for Best Buy, you will provide clients with a level of service that ensures no client is ever left unserved or underserved. You will create a client experience that builds a lasting relationship and ensures Best Buy continues to be a brand of choice.

Job responsibilities include:
* Assist the Home Delivery Driver in all aspects involved with Client deliveries (delivery, product set-ups and haul away.) May act as a lead in this capacity up to 30% of the time.
* Assist the Home Delivery Driver in determining best way to bring merchandise in, including deciding if any doors need to be detached in order to protect Clients home and purchased product(s). Remove and re-install doors as necessary. May act as a lead in this capacity up to 30% of the time.
* Assist the Home Delivery Driver in moving products safely into the home and unboxing and setting up products. Ensures products are functioning properly. May act in a lead in this capacity up to 30% of the time.
* Completes all paperwork, and obtains Client signature for proof of delivery.
* Manages inventory and vehicle maintenance according to established vehicle standards and processes

What are the Professional Requirements of a Best Buy DOT Home Delivery Helper?

Basic Requirements
* 21 years of age or older
* Valid driver’s license in the state where you are applying and a clear driving record
* Obtain any State/local licensing as required
* Carry/lift/push/pull weight up to 75 lbs. alone or up to 150 as part of team, without the use of a harness/lift/dolly, with or without reasonable accommodation.
* Carry/lift/push/pull weight up to 350 lbs. alone or up to 700 as part of team, with the use of a harness/lift/dolly, with or without reasonable accommodation

Preferred Requirements
* Leadership, decision making, written and verbal communication and Client relations skills

Geek Squad Agent – West El Paso

What does a Geek Squad Agent do?
Do all things technology fire you up? Can you swap a motherboard or hook up a home theater system blindfolded? Does the thought of installing an LCD in an SUV, and getting paid for it, make you salivate? If you answered yes to any of these questions, congratulations, your dream career might be waiting for you at Geek Squad.

Geek Squad Agents travel to clients home to perform delivery and basic installation of home theater/satellite/multi-room audio and computer products, provide technical advice and assistance to clients. Installation ranges from basic audio/video connectivity to assisting other agents in fishing wires through walls for advanced home theater installations. Geek Squad Agents may ride with other agents for two-person installations but ride alone on simpler jobs. All installation and computer repair service must meet the highest standards set forth by the Geek Squad while assuring a professional and safe working environment. Agents are expected to ask lifestyle questions while in the home, suggesting additional products and services to enhance the clients experience. Agents must have strong customer service skills to act as a company representative in the clients home and to act as a consultant in the store.

70% of your time you will:
* Consult with customer to ensure expectations match their needs/wants.
* Travel via company vehicle to customers home, performing basic delivery, setup, network and/or repair of consumer electronic products.
* Consistently deliver on the promise of Do it right, do it swiftly, and keep the customer informed.

30% of your time you will:
* Maintain skills required to perform basic consumer electronic integration work.
* Maintain skills required for specialization in computing.
* Actively seek opportunities to increase and leverage skills.

What are the Professional Requirements of a Geek Squad Agent?
Basic Requirements:
* High school diploma or equivalent
* 3 months experience in consumer electronics delivery, integration, network and/or repair
* 3 months job related experience with in-home customer contact
* 21 years of age or more
* Current valid driver’s license and a clear driving record
* Lift or maneuver 75 lb. with or without reasonable accommodation and team lift up to 150 lb.

Preferred Requirements:
* 6 months retail experience
* 2 year associate degree or higher
* Low-voltage license
* Trade License
* 1 year professional trade experience